Privacy Policy

Article 1 (Definition of Personal Information)
“Personal Information” as defined by Southwood Inc. (hereinafter referred to as “the Company”) refers to information relating to a living individual that can identify a specific person, such as name, date of birth, address, telephone number, email address, place of employment, job title, professional qualifications, medical history, image data, etc. (including information that can identify a specific individual when collated with other information).

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Article 2 (Acquisition of Personal Information)
When acquiring personal information, the Company will clearly state the purpose of use and obtain it by lawful and fair means. Acquisition methods include direct collection from customers via written forms, electronic media, or websites, collection from contractors, and collection based on partnerships with partner companies. The Company will not acquire information through unlawful means.

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Article 3 (Purpose of Use of Personal Information)
The personal information acquired by the Company will be used only to the extent necessary for business execution, within the following purposes:

• Provision of various services related to medical devices and medical AI products manufactured, sold, and maintained by the Company

• Guidance and management of seminars, exhibitions, academic conferences, study groups, product introduction events, etc.

• Responses to inquiries, consultations, and requests, as well as management of related records

• Provision of information such as newsletters and announcements

• Surveys, analysis, and preparation of statistical materials aimed at improving products and services

• Analysis of website usage and use of cookies, etc. for service improvement

• Recruitment activities, including acceptance of applications, communication, selection, and related procedures

• Other business operations incidental to the above

If the purpose of use is changed, the Company will announce the revised purpose in advance or notify the individual, and obtain consent when necessary.

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Article 4 (Proper Management of Personal Information)
The Company will maintain the accuracy of personal information and implement physical, technical, and organizational security measures to prevent unauthorized access, leakage, loss, destruction, or alteration. In addition, the Company will regularly conduct training and education for employees to maintain and improve internal management systems.

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Article 5 (Provision of Personal Information to Third Parties)
The Company will not provide personal information to third parties without the consent of the individual, except in the following cases:

• When required by law

• When necessary to protect a person’s life, body, or property, and it is difficult to obtain consent

• When necessary to improve public health or promote the sound development of children, and it is difficult to obtain consent

• When cooperation with national or local government agencies, or parties entrusted by them, is required to carry out administrative duties under the law

• When providing personal information to contractors (e.g., information processing, logistics, maintenance) within the scope necessary for business execution

The Company will appropriately supervise contractors and require, by contract, proper management of personal information.

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Article 6 (Joint Use of Personal Information)
The Company may jointly use personal information with contractors within the following scope:

• Items of personal information to be jointly used: name, affiliation, job title, address, telephone number, email address, product/service usage history, etc.

• Scope of joint users: business partners

• Purpose of use: same as stipulated in Article 3

• Person responsible for management: Southwood Inc.

Article 7 (Disclosure, Correction, and Suspension of Use of Personal Information)
Upon request from an individual regarding their personal information, the Company will promptly respond to requests for disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties. In such cases, the Company will confirm the identity of the requester and respond in accordance with prescribed procedures.

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Article 8 (Personal Information of Minors Under 16 Years Old)
The Company will acquire and use personal information of customers under the age of 16 only with the consent of a parent or guardian.

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Article 9 (Security of Communications)
When personal information is provided through the Company’s website, encryption technologies such as SSL (Secure Sockets Layer) or TLS (Transport Layer Security) will be used to prevent interception or alteration during transmission.

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Article 10 (Disclaimer Regarding External Links)
The Company’s website may contain links to external websites. The Company assumes no responsibility for the handling of personal information at such linked sites. Please check the privacy policies of those websites before use.

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Article 11 (Continuous Improvement)
The Company will comply with laws, guidelines, and internal regulations concerning the protection of personal information, and will regularly review its internal systems to ensure continuous improvement.

Article 12 (Contact Information)
For inquiries regarding this policy, please contact:

Address: 2-1 Minami-Josanjima-cho, Tokushima City, Tokushima Prefecture, Japan
Company: Southwood Inc.
Department: Administration Division
Email: info@southwood.co.jp

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Article 13 (Date of Establishment and Revision of Privacy Policy)
Established: August 12, 2025